In today’s hyper-competitive market, the ability to differentiate through positive post-sale experiences is crucial for long-term success. How your company handles stains, tears, and structural damage can be the difference between a one-time and lifetime customer.
We have spent years engrossed in the entire furniture industry. From product development to furniture care and repair years after the sale, we understand the intricacies unique to the lifecycle of furniture. It’s with that understanding that we crafted the ServeCo Extended Service Program for post-sale service of furniture.
ServeCo’s tiered merchandising plans maximize profit opportunities with every customer.
Reasons for purchase vary by customer. Quality, look, feel, affordability, usage and more can play into a customer’s decision-making process on every transaction. Yet when it comes to Extended Service, many retailers have one option for every customer and every piece of furniture. This strategy results in thousands of missed opportunities for added profit each year.
ServeCo built its Furniture Protection Plan to provide peace-of-mind protection at various price points. Our Good-Better-Best strategy allows customers to choose levels of protection for each purchase, and provides a point of differentiation you can merchandise at your store.
Retailers have seen 20-35% increase in revenues in the first 60 days.
"We have worked with ServeCo for 3 years and they have proven to be great partners and highly recommend them to anyone needing a single source provider of extended warranty programs.
Krista Plume, Vice President of Operations at Customatic
“Implementing a new program is never easy, especially during a pandemic. ServeCo didn’t miss a beat and made sure we had everything that we needed to succeed from Day 1.”
John Steele, Vice President of Sales at Kane's Furniture
"ServeCo provided a focused and viable plan. We were disciplined and executed it and immediately got results that were BEST in the country."
Chris Gamble - Owner of Gamble Home Furnishings
Buguard™ is a plant-based insect repellent with a powerful blend of essential oils. Applied to outdoor furniture and activated by touch.
OnSite Fabricare offers a complete package to add your own onsite drapery and fabric cleaning division to your existing business.
FlexServe for manufacturers allows manufacturers to offboard a portion or the entire customer service experience.
FlexServe for retailers allows retailers to offboard a portion or the entire customer service experience.